LPT Bet Privacy Policy – We Guard Your Information Like a Trust

This Privacy Policy is issued by lpt bet, an online betting and casino platform operating under the domain lptbet.biz. lpt bet is the Data Controller for personal information collected from all members and users of our platform.

As the Data Controller, lpt bet is responsible for ensuring that all personal information collected is processed lawfully, fairly, and transparently. We process personal data only where a valid legal basis exists, such as user consent, contract fulfilment, legal obligation, or the legitimate interests of the platform.

Lpt bet collects various types of personal information depending on the context of your interaction with our platform. Below is a summary of the information collected:

3.1 Information You Provide Directly

Lpt bet collects your personal information directly when you:

• Registering a new account on the lpt bet platform
• Completing your account profile or KYC process
• Making a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX
• Contacting our customer support team
• Completing a feedback form or survey
• Participating in promotions or contests on lpt bet

3.2 Information Collected Automatically

When you use the lpt bet platform, our systems automatically log technical information such as your IP address, device type, session activity, and usage data. This helps us identify potential security threats and improve the overall user experience.

3.3 Information from Third Parties

In certain cases, lpt bet may receive information about you from third parties, such as identity verification service providers and e-wallet providers, for the purpose of authenticating transactions. All such third parties are business partners who have signed strict data protection agreements with lpt bet.

Lpt bet uses your personal information only for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

1. Account Management: Creating, maintaining, and managing your lpt bet account, including processing logins and logouts.
2. Transaction Processing: Securely and promptly processing deposits (TnG, GrabPay, DuitNow, FPX) and withdrawals in MYR.
3. Identity Verification: Carrying out KYC processes to ensure account security and prevent underage use of the platform.
4. Fraud Prevention & AML: Detecting and preventing fraudulent activity, money laundering, and misuse of the lpt bet platform.
5. Service Improvement: Analysing usage patterns to improve platform design, speed, and the overall user experience.
6. Service Communications: Sending important notifications related to your account, transactions, changes to terms, and security updates.
7. Marketing (with Consent): Sending promotional information, bonuses, and special lpt bet offers exclusively to members who have given their consent.
8. Legal Compliance: Fulfilling reporting obligations to the relevant Malaysian authorities as required by law.

Lpt bet not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited circumstances in which lpt bet may need to share your information:

5.1 Trusted Service Providers

• E-wallet and banking providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX banking institutions such as Maybank and CIMB — for transaction processing purposes only.
• Identity verification providers: Licensed third-party KYC providers for secure member identity verification.
• Game providers: Live Casino and slots providers that supply games to the lpt bet platform – shared data is limited and protected under confidentiality agreements.

5.2 Legal Requirements

Lpt bet may disclose your personal information to Malaysian authorities where required to do so by law or a valid court order, including for the purposes of financial crime or anti-money laundering investigations.

Lpt bet invests seriously in cybersecurity infrastructure to protect the personal information of all our members. The key security measures we employ are:

• 256-bit SSL Encryption: All communications between your browser and lpt bet's servers are encrypted using the same 256-bit SSL standard used by Malaysia's leading banking institutions.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of security on their lpt bet account.
• 24/7 Monitoring: lpt bet's cybersecurity team monitors our systems around the clock to detect any suspicious activity.
• Stored Data Encryption: Sensitive information such as passwords and identification numbers is stored in encrypted form and cannot be read, even by lpt bet's internal team.
• Regular Security Audits: lpt bet conducts regular security audits by independent firms to identify and address any vulnerabilities.
• Staff Training: All lpt bet staff who handle personal data undergo comprehensive data security training.

The lpt bet platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Collects anonymised information on how users interact with the lpt bet platform to help us continuously improve our services.
• Functional Cookies: Remembering your preferences such as display language and account settings for a smoother experience.
• Analytics Cookies: Helps lpt bet understand aggregate usage patterns for ongoing service improvement.

You can manage or delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of the lpt bet platform.

As an lpt bet member and under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Lpt bet retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or to meet legal obligations. Retention periods vary depending on the type of data:

• Active account data: Retained for as long as your lpt bet account remains active.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial reporting requirements.
• KYC / Identity verification data: Retained for 5 years after account closure.
• Support communication logs: Retained for 2 years for service quality purposes.
• Technical data and system logs: Retained for 90 days for security and debugging purposes.

Once a retention period expires or a valid deletion request is received, lpt bet will securely delete or destroy your data using methods that ensure it cannot be recovered.

The lpt bet platform is strictly for individuals aged 18 years and above. lpt bet does not knowingly collect any personal information from individuals under the age of 18.

If lpt bet becomes aware that personal information has been collected from individuals under the age of 18, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child has registered on lpt bet are urged to contact us immediately at privacy@lptbet.biz.

Lpt bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service developments. When material amendments are made, we will:

• Updating the "Last Updated" date at the top of this document
• Sending notifications to all active lpt bet members via email or in-platform notifications
• Displaying a summary of the key changes made

Continued use of the lpt bet platform following notification of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions or concerns, or wish to exercise your privacy rights, please contact the lpt bet Data Protection Officer via:

• Dedicated Privacy Email: privacy@lptbet.biz
• General Support Email: support@lptbet.biz
• Live Chat: Available 24/7 on the lpt bet platform
• Target Response Time: 3 business days for privacy enquiries; 30 business days for data rights requests

You can also find answers to common privacy-related questions on the FAQ us.